PAYMENT, CANCELLATION & REFUND POLICY

PAYMENTS in full will be required for all events and will be collected online only. No payment at the venue will be accepted.

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CANCELLATIONS must be made by 9 pm, a day PRIOR to the scheduled event or prior to the prescribed time frame of a special event. However, this does not include those events that require a non-refundable deposit amount for special events. See the Cancellation Policy that is specific to each individual “special event”.

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REFUNDS (FULL) will be initiated after deducting processing fees when an event cancellation has been within the prescribed time frame of the event. No refund once the registration window closes.

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“NO SHOWS” will be charged 50% of the registered amount and processing fee for any event not attended without a cancellation notice within the prescribed time frame of an event. A “no show” is defined as a moment when a participant has registered for an “event” and does not show up for that event. 

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"SWIM DENIED" by organizers in case participant/s come to the venue without a tow float. In such cases, the participant will be refunded 50% of the registered amount after deducting the processing fee